Welcome to

Cedars
Health
Solutions

Cedars Health Solutions provides high-quality domiciliary care across the UK, helping people live safely and independently in their own homes.

Urgent Care

AVAILABLE 24/7

When You Need Support Right Now

Sometimes care cannot wait. Whether a family carer has fallen ill, someone has been discharged from hospital unexpectedly, or a condition has changed suddenly — our urgent care service is here to help.

If you or your loved one needs care in less than 24 hours, call us or complete the form below. Our urgent care team can arrange an assessment and commence care in as little as 6 hours.

Urgent care nurse attending to a client at home
Important: Medical Emergencies

If you or your loved one is experiencing a medical emergency, please call 999 immediately. Our urgent care service provides home care support and is not a substitute for emergency medical services. Once the immediate situation is stable, our team can step in to provide the ongoing home care support needed.

WHY CHOOSE US

Fast, Reliable Urgent Home Care

Care in as Little as 6 Hours

Our rapid response team can assess your needs and deploy a trained carer to your home within hours of your call.

Available 24 Hours a Day

Urgent care needs don't follow office hours. Our team is available around the clock, every day of the year.

Experienced, Trained Carers

All our carers are fully vetted, trained, and experienced in delivering high-quality care under pressure.

CQC Regulated

We are registered and inspected by the Care Quality Commission, so you can trust the quality and safety of our care.

Care in Your Own Home

We bring care to you — no need to leave the comfort and familiarity of your home during a stressful time.

Tailored to Your Needs

Every care plan is personalised. We listen to you and your family to ensure the right support is in place from day one.

HOW IT WORKS

How We Deliver Your Urgent Care

STEP 01

Call or Enquire

Call us or complete the online form. Our urgent care team will respond immediately, day or night.

STEP 02

Rapid Assessment

Our assessment team arranges an urgent home visit to understand your needs and situation fully.

STEP 03

Care Plan Agreed

We agree a personalised care plan with you and your family, tailored to your immediate situation.

STEP 04

Care Commences

A trained carer is deployed to your home, with care starting in as little as 6 hours from your call.

COMMON QUESTIONS

Frequently Asked Questions

Here are answers to the questions we hear most often from families who need urgent care support.

Ask Us Anything

In most cases we can arrange an assessment and begin care within 6 hours of your initial call. Our urgent care team is available 24 hours a day, 7 days a week, so there is no need to wait until the next working day.

Urgent care covers situations where someone needs home care support at short notice — for example, following an unexpected hospital discharge, a sudden change in health, or when a family carer is no longer able to provide support. It is not a substitute for emergency medical services.

Yes. Our urgent care line is open 24 hours a day, every day of the year including bank holidays. You can call us or submit an enquiry online at any time and our team will respond promptly.

If someone is experiencing a medical emergency, please call 999 immediately. Our service provides home care support, not emergency medical treatment. Once the immediate medical situation is stable, we can step in to provide the ongoing care and support needed at home.
EXPLORE MORE

Other Services We Offer

Need Urgent Care Today?

Don't wait. Call our team now or submit an enquiry and we will respond immediately — day or night.

ACCREDITATIONS

Trusted, Regulated & Recognised

Care Quality Commission
Information Commissioner's Office
Data Security and Protection Toolkit